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For better or worse, the modern economy is powered by debt; Americans own a total of $17.05 trillion in loans, credit card debt, mortgages, and other debt. However, taking on more debt than you can manage binds your future and makes you a target for scammers.

These dishonest individuals typically pose as reputable debt settlement firms, sometimes known as "debt relief" firms, and offer to bargain with your creditors to lower your debt amount. How debt relief scammers operate, how to spot them, and what you can do to prevent falling victim are all covered in this article.

How frauds involving debt settlement operate

A debt relief scam usually starts with someone contacting you and promising to lower or pay off your debt. They can even assert that they can delete any unfavorable material from your credit history. You provide them an up-front payment for their services in return. These fees might occasionally be exorbitantly costly. For instance, the Federal Trade Commission (FTC) claimed in a 2022 lawsuit against a business known as "ARCO Services" or "American Consumer Rights Organization" that ARCO deceitfully promised to pay off certain customers' debt in exchange for upfront fees as high as $18,000. 

Don't mislead yourself into believing you're too smart to fall for a scam, but if someone contacts you and offers to pay off your debt in exchange for an advance fee, you should be suspicious right away (for starters, the Federal Trade Commission forbids such practices). "You're stressed out, overburdened, and in debt. Leslie Tayne, a debt relief lawyer and the founder of Tayne Law Group, says, "You know, you're limited with cash flow, and you're getting a lot of pressure from creditors, so you're vulnerable." "Unfortunately, most consumers don't make the best decisions when they are in vulnerable situations."

It's frequently too late by the time you notice that your debt hasn't changed as a result of the payments. Tayne says, "I get a lot of people who come over from companies [that] just disappear — they stopped returning their phone calls." "[Clients] are clueless about the fate of their funds." 

A scam can be avoided much more easily than the harm it can do. Here, we'll examine some typical indicators of debt relief fraud.

How to recognize a fraudulent debt settlement

Understanding the warning signs of a debt relief scam might help you stay out of greater financial difficulty if you're in a difficult economic scenario. Here are some things to be aware of: 

  • Unsolicited offers: Be cautious if you receive phone calls, robocalls, or messages promising to help you pay off or lower your debt. Reputable debt settlement firms hardly ever make cold calls to prospective customers. 
  • Fees up front: If the business tries to charge you before beginning any work, proceed with extreme caution. Keep in mind that con artists might say that these costs are really payments to your creditors, which would clear your credit report of any bad information.
  • Bold assurances: If a business makes any promises about assured outcomes, like lowering your debt by a specific percentage or raising your credit score, it should be taken seriously. Tayne clarifies that it is impossible to predict in advance what a creditor will agree to do on any given account.
  • Requesting that you stop communicating with your creditors: You should avoid a debt relief company if they tell you to stop communicating with your creditors. 
  • Mentions of government initiatives and legal loopholes: Be cautious of businesses that promote obscure legal initiatives or brand-new "government programs" that can help you pay off debt. Probably this is merely an effort to look more official. 
  • Enrollment without reviewing your documents: A respectable debt settlement business would carefully review your records to determine your financial status before accepting to engage with you. A scammer doesn't have to do that because they don't care about your predicament and don't intend to make it better. 

Debt relief companies

Reputable debt reduction organizations provide customers with a variety of debt relief options, such as:

  • Debt settlement: This entails negotiating with creditors to accept a sum that is less than the entire loan amount in exchange for your timely payment of a sizable portion of the remaining balance. Getting the debt erased for less than what you owe is the aim.
  • Consolidation of debt: This process combines several previous debts into a single, sizable debt, ideally with a lower interest rate. Instead of paying several creditors with different due dates, you can make a single monthly payment by consolidating all of your debts into a single account.
  • Debt management: It is the process of developing a methodical, well-thought-out plan to settle debt. The objective is to reduce interest costs and pay off your debt more quickly. 

If you’re ready to take control of your financial future, Shepherd Outsourcing can help you navigate your debt relief options with confidence. Our team connects you with experienced professionals who can guide you through debt settlement, consolidation, and management plans tailored to your needs. Take the first step towards a debt-free life with Shepherd Outsourcing today!

Initiatives to repair credit

Correcting false, out-of-date, and deceptive information on your credit reports is one way that reputable credit repair businesses can help you raise your credit score. In order to repair the record and raise your credit score quickly, these businesses can submit disputes on your behalf to the three credit agencies.

However, you can fix your credit report without using a credit repair organization. By submitting complaints to the credit bureaus directly, you can improve your credit on your own. One cost-effective solution is to handle your own credit repair. But if you lack the patience or time to handle it yourself, reputable credit repair businesses are a good substitute. 

What are the signs of a debt relief scam or credit repair scam?

Scammers promise services like credit repair or debt relief that they are unable to deliver. Once they receive your money, they usually disappear after demanding a sizable upfront payment. Other con artists may ask for further money on a regular basis, seeming to be involved in your case, but they aren't.

Examine thoroughly before approving any payments if you notice any of the following warning signs.

The scammer contacts you first

An unsolicited email, text, phone call, or social media post about your debt or credit score could indicate a hoax.

Regulations for calling potential customers are outlined in the Telemarketing Sales Rule, which is enforced by the Federal Trade Commission (FTC). The Do Not Call Registry prohibits telemarketers from contacting individuals and requires them to restrict their calls to specific hours. To report a telemarketer who violates these rules, you can get in touch with the FTC.

If these services are of interest to you, it is best to conduct your own investigation and get in touch with the scammer, since scammers are becoming more skilled and convincing.

The company requires a large upfront payment

Before any work is done, debt relief and credit scams typically demand a sizable payment.

Only when a service is finished will a reputable debt relief provider send an invoice. Payment arrangements vary, but they typically charge a commission based on the amount of debt relief.

A monthly fee is usually assessed by a reputable credit repair business. A "first-work fee" might be assessed to compensate for the time needed to examine your credit record and decide on a plan of action. This initial fee should not be excessive, though; it is typically comparable to the monthly service charge.

The company promises specific results

Neither the ability to pay off debt nor the improvement of credit scores are assured. A company is probably a fraud if it says that a specific amount of debt will be forgiven or that your credit score will rise to a specific range.

Some credit repair businesses, however, will provide a genuine money-back guarantee if, within the first few months, they are unable to raise your credit score.

They suggest obtaining an EIN or provide you with a credit privacy number

Some con artists would advise obtaining a credit privacy number in order to prevent bankruptcy. They frequently make the claim that by using this new number, you may "reset" your credit profile and raise your credit score or loan approval rate more rapidly. In actuality, stolen Social Security numbers are frequently used as credit privacy numbers. It is against the law to utilize a credit privacy number.

Likewise, some con artists advise you to file for an EIN (employment identification number). EINs are not a substitute for a Social Security number, even though they are valid numbers that companies use to submit financial data to the government. It is a federal offense to use an EIN fraudulently.

Your rights and their capabilities are not explained by the company.

The Credit Repair Organization Act (CROA) requires credit repair businesses to inform you of your legal rights.

The services they will provide, the time it will take to see results, and the cost should all be detailed in a written contract that you get. It must also be stated in the contract that you have three days to cancel without incurring any fees. Additionally, businesses must list any warranties they make.

It is advised to contest truthful information on your credit report

Credit repair firms can assist you in disputing false information on your credit reports, such as incomplete personal data, late payments that were not recorded correctly, or canceled accounts that were mistakenly listed as open. They may also provide goodwill letters, which request that the creditor take a bad mark off your record as a gesture of goodwill. 

Nonetheless, factual information cannot be deleted from your credit reports by a reputable credit repair business.

How can you stay clear of frauds involving credit repair and debt relief?

There are things you may do to guard against financial fraud.

  • Think about performing it yourself. You are able to repair your own credit and manage your own debt. As you resolve your debt or credit concerns, the do-it-yourself option will not only save you money but also provide you with valuable financial education while shielding you from dangerous frauds.
  • Look into research firms. If you want to manage your debt or get help improving your credit, take the time to look into trustworthy credit counselors and debt relief firms. To find out if a business is legitimate and has happy consumers, you can look through review websites and consult with watchdog groups.
  • Ask about advance costs. A reputable debt reduction provider will only bill you when the job is finished. Prior to registering for service, be aware of any fees.
  • Take note of your rights. Credit repair and debt reduction firms are not allowed to call you repeatedly in an attempt to win your business. You can report telemarketers to the Federal Trade Commission (FTC) if they call you at strange times or persist after you have specifically instructed them not to call you again.

The Bottom Line

Numerous Americans suffer with debt or credit, but there are a number of strategies to get past these problems and enhance your financial well-being. For example, you could use a debt payoff calculator to develop a repayment plan or call the credit bureaus to dispute an inaccuracy on your credit report.

You can get expert help from reputable debt reduction and credit repair businesses if dealing with your financial difficulties on your own is too much to handle.

Be cautious of credit repair and debt relief schemes that could impede your progress as you work through your financial recovery. Steer clear of accepting unsolicited offers and paying large sums of money up front to businesses that promise results. Rather, use reliable review sites and consumer protection websites to find trustworthy businesses.